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Our innovative security technology is powered by artificial intelligence (AI) and machine learning, and we are part of one of the world’s largest civilian cyber intelligence networks. Our 24-hour Security Technology and Response (STAR) team monitor online threat across the globe to help protect your device against virus, malware, spyware and ransomware. Our goal is to help protect your private and financial information when you go online.

Do you back up your PC? You could drop your laptop, the hard drive could fail or ransomware could encrypt your files, making them unrecoverable. Norton solutions have multiple layers of protection to help defend against ransomware attacks. Using Cloud Backup is one more preventive measure to help keep your files safe.

Do you know how a computer firewall can help you? Norton Smart Firewall monitors the network traffic sent and received on your computer when you're connected to the internet and helps block suspicious traffic. This helps protect your personal files and data on your device from malicious attacks and intrusive eyes.

How do you remember the long, complex passwords that your many online accounts require you to create? Do you re-use them or write them down on a sticky note? Strong passwords are important for online account security. Norton Password Manager enables you to generate complex passwords and store them in your own encrypted cloud-based vault. From within your vault, you can access your passwords with your fingertips.

Did you know from the moment you subscribe, a Norton expert is available to help keep your device virus-free or give you a refund2? Helping to keep your device free from viruses is at the heart of what we do. Norton experts are on-call to help remove viruses that might slip in. We're so confident in our antivirus and malware protection, it comes with our Virus Protection Promise. If your device gets a virus our experts can't remove, you will get your money back.

Where are your kids right now? Even if they are sitting in the same room with you, they are likely engaging in the online world. Norton Parental Control^‡ gives you tools to see what videos they watch8, which websites they visit, terms they search for, and apps they download,^** plus GPS location monitoring for Android and iOS9,^{**, ‡‡,} content filtering for PCs and more. These tools help you facilitate positive parenting and engage on important topics proactively.

Do you use public Wi-Fi? Connecting your smartphone or laptop to shared Wi-Fi at the coffee shop down the street may not be as private as you think. Even password-protected Wi-Fi may leave your device vulnerable to attacks. A Virtual Private Network (VPN) provides protection and encryption for online privacy when you use a public or shared Wi-Fi network. When do you need a VPN and how does it work?

Does your PC have a webcam? Cybercriminals can use spyware (software that enables spying) to take pictures with your webcam without you knowing. Cybercriminals have used compromising photos stolen from webcams for blackmail or extortion. Norton 360 provides protection against spyware and SafeCam specifically helps block unauthorised access to your PC webcam.

What is the dark web? An "underground" part of the web that isn't searchable by regular search engines. The dark web is where cybercriminals offer information for sale, including personal information like email addresses. Dark Web Monitoring^§ searches dark web markets for your email address, and we notify you if we find it. Learn how we search the Dark Web.